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Support and contact

Questions about getting started, security, or setup. We reply from jinai.md, the official Jin AI site.

Contact us

Talk to an expert

Tell us about your team and we will suggest the first task to try.

Contact us on jinai.md

Book a demo

See Jin prepare real work before you decide.

Book a demo

Email

For security reviews, setup questions, or anything else.

hello@jinai.md

Guides

Step-by-step guides by role and by task.

Browse guides on usejinai.com ›

Security and privacy

Jin reads the email, calendar, chat, and files your team connects, only to prepare work for that person. Your admin can exclude any folder, channel, label, or team.

Read the security page on jinai.md ›   Privacy policy ›

Frequently asked questions

Do employees need to learn prompts?

No. Jin suggests the work. People check it and approve it.

Will Jin send anything on its own?

No. Jin prepares drafts. A person reviews and sends them.

Is our data used to train AI models?

No. Customer data is not used to train AI models, and each company's data is kept separate.

Does my manager see what Jin finds for me?

No. What Jin finds goes to the employee, not their manager. Jin does not score or rank people.

Can we start with one team?

Yes. Most companies start with one team and one repetitive task.